Contact Us
Whether you are planning to buy, or have bought a new hot tub, we are always ready to answer your questions. Give us a call or email us. You will always find a friendly and knowledgeable support representative ready to help.
Hours of Operation
Monday – Friday: 11am – 7pm
Saturday: 10am – 4pm
Retail Showroom
Hot Tub Oasis
1410 Oregon Pike
Lancaster, PA 17601
Phone & Fax
Toll Free: 877.772.6787
Local: 717.207.0260
Fax: 717.207.0262
Sales: sales@hottuboasis.com
All Inquiries: andreal@hottuboasis.com
Service Request Form
Do you have a Master Spa?
Yes NoWe apologize; however, we only service Master Spas hot tubs.
Please contact the company below, for service on all brands.
Patriot Services
10 Neighbors Lane
York, PA 17406
Office: 717.757.2003
Fax: 717.840.8123
Email: dschaferppw@comcast.net
Website: www.gopatriotyork.com
If you are experiencing any of the problems listed below, please click on the problem and review the trouble shooting guide. If after completing the trouble shooting guide you are still experiencing the problem please complete a Service Request Form.
- a. Spa Not Heating
- b. Pump(s) Not Operating
- c. Tripping Breaker
- d. Control Panel Not Responding
- e. Nothing on Spa Operates
- f. Poor Jet Performance
- g. Diagnostic Message Charts
If you need further assistance please fill out the service request form below
Customer Information: